Privacy Policy

Scope. This notice covers auxodata.com, contact requests, cookie choices, and optional meeting scheduling. It does not govern client datasets processed under separate services agreements.

1. Controller and Scope

AUXO Data Labs is the trading name of Rapple International FZE, based in Dubai, United Arab Emirates. For the personal data described in this notice, Rapple International FZE acts as the controller.

This Privacy Policy applies to information collected through our public website, direct email contact, the website contact form, and the optional scheduling tools linked from the site.

2. Data We Collect

2.1 Information You Provide Directly

If you contact us or request a meeting, we may collect the information you choose to submit, including:

• Identity and contact details: name, work email address, and company.
• Inquiry details: subject line, message content, and any business context you include.
• Scheduling details: meeting preferences or calendar information if you choose to book time with us.

2.2 Information Collected Automatically

When you browse the site, we may collect technical and usage data such as IP address, browser type, device characteristics, pages viewed, referring URLs, approximate interaction timestamps, and aggregated engagement events.

Analytics storage remains disabled until you opt in through our cookie controls.

2.3 Information Stored on Your Device

The site also stores limited browser-side data to support core UX:

• Consent preferences: your cookie-based consent choices.

3. How We Use Personal Data

Purpose	Examples	Primary Legal Basis
Operate and secure the site	Core page delivery, stability, abuse prevention, diagnostics	Legitimate interests
Respond to enquiries	Replying to emails and contact-form submissions	Legitimate interests or pre-contract steps
Arrange meetings you request	Opening and handling calendar-booking flows	Legitimate interests or pre-contract steps
Remember preferences	Consent status	Legitimate interests and user-requested functionality
Measure site usage	Google Analytics (GA4) reporting and engagement events, managed through Google Tag Manager	Consent
Meet legal obligations and protect rights	Recordkeeping, dispute handling, compliance requests	Legal obligation or legitimate interests

4. Cookies, Consent, and Similar Technologies

We use first-party cookies and local storage to run the site and, if you choose, to understand how the site is used. We load Google Tag Manager to manage Google Analytics (GA4). Using Google Consent Mode, analytics and advertising storage are denied by default, and analytics cookies are only set after you accept through the consent banner.

You can accept or reject non-essential cookies through the consent banner or the Cookie Settings control in the footer. More detail appears in our Cookie Policy.

5. When We Share Data

We do not sell personal data. We share it only when needed to operate the site or respond to your request, including with:

• Form delivery and email routing: infrastructure that delivers and routes website enquiries you submit through our contact form to our inbox or CRM.
• Tag management and analytics providers: Google Tag Manager, which manages Google Analytics (GA4). Under Google Consent Mode, analytics storage is denied by default and GA4 cookies are set only after you give analytics consent.
• Scheduling providers: Google Calendar booking flows if you choose to use them.
• Infrastructure and security providers: vendors that support hosting, delivery, uptime, and abuse prevention.
• Authorities or advisers: where required by law or reasonably necessary to establish, exercise, or defend legal claims.

6. International Transfers

AUXO operates internationally and some service providers may process data outside your country. Where applicable, we rely on appropriate contractual, legal, or organisational safeguards for those transfers.

7. Retention

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected.

• Contact enquiries and correspondence: typically up to 24 months after the last meaningful interaction.
• Consent and preference storage: until you clear browser storage, change your settings, or the relevant item expires.
• Legal or compliance records: longer where required for legitimate legal, accounting, or regulatory reasons.

8. Your Rights

Depending on the laws that apply to you, you may have rights to access, correct, delete, restrict, or object to certain processing, to receive a copy of your data, to withdraw consent for optional analytics, and to lodge a complaint with a competent supervisory authority.

California residents may also have rights relating to disclosure, correction, deletion, and non-discrimination. We do not state that we sell personal information, and we do not knowingly activate advertising cookies on this site at the time of this update.

To exercise a request, email privacy@auxodata.com. We may ask for reasonable information to verify identity before acting on the request.

9. Children's Privacy

This site is intended for a professional audience and is not directed to children. We do not knowingly collect personal data from children through the site.

10. Changes to This Policy

We may update this notice when the site, our tools, or the law changes. The updated version will be posted here with a revised last-updated date.

11. Contact Us

For privacy questions or rights requests, contact Rapple International FZE trading as AUXO Data Labs at privacy@auxodata.com.

Privacy Contact

Use this contact route for privacy questions, correction requests, or concerns about how website data is handled.

• Email: privacy@auxodata.com
• Address: Dubai Internet City, Dubai, United Arab Emirates