Scope. This notice covers auxodata.com, contact requests, cookie choices, and optional meeting scheduling. It does not govern client datasets processed under separate services agreements.
1. Controller and Scope
AUXO Data Labs is the trading name of Rapple International FZE, based in Dubai, United Arab Emirates. For the personal data described in this notice, Rapple International FZE acts as the controller.
This Privacy Policy applies to information collected through our public website, direct email contact, the website contact form, and the optional scheduling tools linked from the site.
2. Data We Collect
2.1 Information You Provide Directly
If you contact us or request a meeting, we may collect the information you choose to submit, including:
- Identity and contact details: name, work email address, and company.
- Inquiry details: subject line, message content, and any business context you include.
- Scheduling details: meeting preferences or calendar information if you choose to book time with us.
2.2 Information Collected Automatically
When you browse the site, we may collect technical and usage data such as IP address, browser type, device characteristics, pages viewed, referring URLs, approximate interaction timestamps, and aggregated engagement events.
Analytics storage remains disabled until you opt in through our cookie controls.
2.3 Information Stored on Your Device
The site also stores limited browser-side data to support core UX:
- Consent preferences: your cookie-based consent choices.
- Theme preference: your selected light or dark theme.
- Temporary form draft: an unfinished contact-form draft, stored locally for up to 24 hours if you start typing.
3. How We Use Personal Data
| Purpose | Examples | Primary Legal Basis |
|---|---|---|
| Operate and secure the site | Core page delivery, stability, abuse prevention, diagnostics | Legitimate interests |
| Respond to enquiries | Replying to emails and contact-form submissions | Legitimate interests or pre-contract steps |
| Arrange meetings you request | Opening and handling calendar-booking flows | Legitimate interests or pre-contract steps |
| Remember preferences | Consent status, theme selection, form-draft restore | Legitimate interests and user-requested functionality |
| Measure site usage | Google Analytics reporting and engagement events | Consent |
| Meet legal obligations and protect rights | Recordkeeping, dispute handling, compliance requests | Legal obligation or legitimate interests |
4. Cookies, Consent, and Similar Technologies
We use first-party cookies, local storage, and consent-aware tags to run the site and, if you choose, to understand how the site is used.
You can accept, reject, or adjust non-essential categories through the consent banner or the Cookie Settings control in the footer. More detail appears in our Cookie Policy.
5. When We Share Data
We do not sell personal data. We share it only when needed to operate the site or respond to your request, including with:
- Form delivery providers: for website enquiry routing, including EmailJS.
- Analytics and tag providers: Google Tag Manager and Google Analytics, but only where the relevant consent basis applies.
- Scheduling providers: Google Calendar booking flows if you choose to use them.
- Infrastructure and security providers: vendors that support hosting, delivery, uptime, and abuse prevention.
- Authorities or advisers: where required by law or reasonably necessary to establish, exercise, or defend legal claims.
6. International Transfers
AUXO operates internationally and some service providers may process data outside your country. Where applicable, we rely on appropriate contractual, legal, or organisational safeguards for those transfers.
7. Retention
We keep personal data only for as long as reasonably necessary for the purpose for which it was collected.
- Contact enquiries and correspondence: typically up to 24 months after the last meaningful interaction.
- Consent and preference storage: until you clear browser storage, change your settings, or the relevant item expires.
- Contact-form draft storage: up to 24 hours on your device.
- Legal or compliance records: longer where required for legitimate legal, accounting, or regulatory reasons.
8. Your Rights
Depending on the laws that apply to you, you may have rights to access, correct, delete, restrict, or object to certain processing, to receive a copy of your data, to withdraw consent for optional analytics, and to lodge a complaint with a competent supervisory authority.
California residents may also have rights relating to disclosure, correction, deletion, and non-discrimination. We do not state that we sell personal information, and we do not knowingly activate advertising cookies on this site at the time of this update.
To exercise a request, email privacy@auxodata.com. We may ask for reasonable information to verify identity before acting on the request.
9. Children's Privacy
This site is intended for a professional audience and is not directed to children. We do not knowingly collect personal data from children through the site.
10. Changes to This Policy
We may update this notice when the site, our tools, or the law changes. The updated version will be posted here with a revised last-updated date.
11. Contact Us
For privacy questions or rights requests, contact Rapple International FZE trading as AUXO Data Labs at privacy@auxodata.com.
Privacy Contact
Use this contact route for privacy questions, correction requests, or concerns about how website data is handled.
Dubai Internet City, Dubai, United Arab Emirates