Terms & Conditions

1. Introduction

Welcome to AUXO Data Labs ("we," "us," "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, auxodata.com ("Site"), and any related content, materials, or services made available through it. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy & Cookie Policy. If you do not agree, you must not use this Site.

2. Company Information & Legal Entity

The Site is owned and operated by Rapple International FZE (trading as AUXO Data Labs), a company duly registered in the United Arab Emirates.

Contact: info@auxodata.com

Headquarters: [Insert Address/City], United Arab Emirates.

All references to "AUXO Data Labs" in these Terms refer to the legal entity Rapple International FZE.

3. User Eligibility

This Site is intended for a professional business audience. To use this Site, you must be at least eighteen (18) years of age or the age of legal majority in your jurisdiction of residence. By accessing and using this Site, you represent and warrant that you meet this requirement and have the full legal capacity to enter into a binding agreement.

4. Permitted Use & Anti-Scraping

You may use this Site only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable local, national, or international law or regulation.
• Copy, reproduce, modify, or distribute any Site content without our prior written consent.
• Attempt unauthorized access to the Site, its servers, or connected systems.
• Introduce any malicious code, such as viruses, trojan horses, or worms.
• Use automated systems (including bots, spiders, scrapers, or crawlers) to access, extract, or index data for any purpose, including but not limited to training Machine Learning models or Artificial Intelligence systems (AI/LLMs), without our express written permission.
• Engage in conduct that is fraudulent, defamatory, or that disrupts others' use of the Site.
• Collect or harvest information about other users without their consent.

We reserve the right to block, suspend, or terminate your access at our sole discretion if you breach these Terms.

5. Intellectual Property

All content, design, graphics, text, logos, trademarks, data visualizations, and software on this Site are the intellectual property of AUXO Data Labs or its licensors and are protected by applicable copyright and trademark laws. You are granted a limited, non-exclusive, non-transferable license to view Site content for personal or internal business use only. You may not reproduce, modify, publicly display, distribute, or create derivative works from any material without our prior written authorization.

6. User Inquiries and Feedback

If you submit ideas, suggestions, documents, or proposals ("Feedback") to us through the Site's contact forms or email, you do so at your own risk and you acknowledge that:

(a) Your Feedback does not contain confidential or proprietary information of third parties;

(b) AUXO Data Labs is under no obligation of confidentiality, express or implied, with respect to the Feedback;

(c) We are entitled to use or disclose such Feedback for any purpose (including commercial operations) without compensation to you.

7. Accuracy of Information & Forward-Looking Statements

We make reasonable efforts to ensure the Site's information is accurate; however, AUXO Data Labs provides all information "as is." The Site may contain articles, white papers, or blogs regarding future trends in data analytics. These are for informational purposes only and do not constitute professional, financial, or legal advice. We do not guarantee specific business outcomes based on the insights shared on this public Site.

8. Disclaimer of Warranties

Your use of the Site is at your own risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, AUXO Data Labs, its affiliates, directors, employees, or agents shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, data, goodwill, or business opportunities.
• Damages arising from or related to your access to or inability to access the Site.

10. Third-Party Links

The Site may contain links to third-party websites. Such links are provided solely for convenience and do not imply endorsement. AUXO Data Labs is not responsible for the content or practices of any third-party site.

11. Data Protection & Privacy

Your use of the Site is governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect your data in accordance with applicable laws (including GDPR and UAE PDPL). By using the Site, you consent to our data handling practices as described in those policies.

12. Indemnification

You agree to defend, indemnify, and hold harmless AUXO Data Labs from and against any claims, losses, damages, liabilities, or expenses (including reasonable legal fees) arising out of your violation of these Terms or your misuse of the Site.

13. Distinction from Client Agreements

These Terms govern the use of the public Site only. Any professional engagements, consultancy services, or deliverables provided by AUXO Data Labs are subject to a separate Master Services Agreement (MSA) or Statement of Work (SOW). If any inconsistency arises between these Terms and a signed client agreement, the client agreement shall prevail.

14. Export Control and Sanctions

You agree not to use or transfer any content or service from this Site in violation of any applicable export-control or sanctions laws, including those of the UAE, US, UK, or EU.

15. Service Availability

We do not guarantee that the Site or its content will always be available. We may suspend, withdraw, or restrict availability for business or operational reasons without notice.

16. Force Majeure

AUXO Data Labs shall not be liable for any delay or failure in performance caused by events beyond its reasonable control, including acts of nature, war, government action, cyber-attacks, or network outages.

17. Termination

We may, at our sole discretion, suspend or terminate your access if you breach these Terms. Upon termination, all rights granted to you will immediately cease.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Dubai International Financial Centre (DIFC). Any legal proceedings arising out of or relating to these Terms shall be brought exclusively before the DIFC Courts.

19. Electronic Communications

By using this Site, you consent to receive communications from us electronically and agree that such communications satisfy any legal requirement that they be in writing.

20. Severability & Waiver

If any provision of these Terms is held to be unenforceable, that provision shall be limited to the minimum extent necessary, and the remaining provisions shall remain in full force. No failure to exercise a right constitutes a waiver of that right.

21. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and AUXO Data Labs regarding your use of the Site.

22. Changes to These Terms

We may update these Terms at any time. Updated versions will appear on this page with a new "Last Updated" date. Your continued use of the Site after any revision constitutes acceptance of the updated Terms.